FUP stands for fair usage policy. It describes conditions that may apply to heavy usage, including a threshold after which speed changes. The exact rules belong to the individual package, not to the word unlimited alone.
Find the details that change your experience
Ask for the threshold, reduced speed, reset date and whether uploads count toward usage. Check whether add-ons restore full speed and what they cost. Do not assume another provider's policy applies to Fiber Link. If the package has no stated threshold, obtain that condition in writing along with any other restrictions before making a long advance payment.
Keep usage rules with the plan record
Read the policy attached to the exact package and billing term. Similar plan names can have different conditions, and a promotional description may omit details that matter to heavy users. Ask how usage is displayed, what traffic counts and whether the period follows a calendar month or the account's renewal cycle. Keep the written answer with the receipt.
If performance changes after heavy use, check the account's policy status as well as ordinary troubleshooting. A policy-related speed change and a physical line fault need different responses. Ask how full speed returns and whether any add-on is optional or automatic. Recheck the conditions when changing or renewing the package rather than assuming the previous policy remains unchanged.
Your practical checklist
- Request the package-specific policy.
- Check post-threshold speed and reset.
- Save written terms before prepayment.
Frequently asked question
Does unlimited always mean full speed with no threshold?
No. The package terms determine whether thresholds or other conditions apply. Ask for the exact policy instead of inferring it from the label.
Discuss your connection with Fiber Link
For your home or workspace, share your full address, floor, landmark and expected use. Ask for current availability, the complete payable amount and equipment terms before booking. Installation timing, coverage and any promotional benefits need confirmation for the exact property.
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